Returns

Withdraw from the contract

Use this form to notify us that you are withdrawing from the purchase contract. We will send confirmation of receipt to the email address entered below.

Customer and order details

Enter the details that will allow us to identify your order and process your withdrawal correctly.

First name

Last name

Email address

Phone number (optional)

Order number

You can find the order number in your order confirmation email.

Scope of withdrawal

If you want to withdraw only from part of the order, select the relevant products below. If you do not select any product, the withdrawal will apply to the entire order.

Find a product

Product not found? Enter it manually (optional)

Use this field if the product is no longer available in the store search.

Return method

Choose how you want to return the goods. If you select a paid return method arranged by us, the applicable return shipping cost may be deducted from the amount to be refunded. You may also arrange the return yourself using a carrier of your choice at your own expense.

Return label arranged by UMUPrice depends on the country

We will provide a return label. Depending on the destination and service availability, the parcel can be handed over to the carrier or collected by a courier. Select the country of return below.

Return arranged by youAt your own expense

You may send the goods back using a carrier of your choice. Our support team will provide the return warehouse address after receiving your withdrawal request.

Note and confirmation

Additional note (optional)

By submitting this form, you unequivocally notify us that you are withdrawing from the purchase contract identified above to the extent stated. We will use the submitted data only to process the withdrawal and comply with related legal obligations.

Withdraw from the contract

Your withdrawal was submitted

Customer and order details

Scope of withdrawal

Return method

Country of return

Note and confirmation

YOUR CART (0)